Test Bank for Communicating at Work 13th Edition Adler ISBN: 9781264305087

Description

Test Bank for Communicating at Work 13th Edition Adler ISBN: 9781264305087

Test Bank for Communicating at Work, 13th Edition, Ronald Adler, Jeanne Marquardt Elmhorst, ISBN10: 1264305087, ISBN13: 9781264305087

Table of Contents

Part One: Basics of Business and Professional Communication
Strategic Case: Sundown Bakery
1: Communicating at Work
2: Communication, Culture, and Work

Part Two: Personal Skills
Strategic Case: Omnicom Marketing
3: Listening
4: Verbal and Nonverbal Messages
5: Interpersonal Skills and Success
6: Principles of Interviewing

Part Three: Working in Groups
Strategic Case: Museum of Springfield
7: Leading and Working in Teams
8: Effective Meetings

Part Four: Making Effective Presentations
Strategic Case: Fresh Air Sports
9: Type of Business Presentations and Their Audiences
10: Developing and Organizing the Presentation
11: Supporting the Presentation
12: Delivering the Presentation