Test Bank for Business Communication: A Problem-Solving Approach 2nd Edition Rentz ISBN: 9781260088359

Description

Test Bank for Business Communication: A Problem-Solving Approach 2nd Edition Rentz ISBN: 9781260088359

Test Bank for Business Communication: A Problem-Solving Approach, 2nd Edition, Kathryn Rentz, Paula Lentz, ISBN10: 1260088359, ISBN13: 9781260088359

Table of Contents

Chapter 1 Solving Communication Problems in the Workplace
Chapter 2 Getting Positive Responses to Your Communication
Chapter 3 Communicating with Culturally Diverse Audiences
Chapter 4 Designing the Right Type of Message: From Letters to Social Media
Chapter 5 Communicating Your Messages Visually

Chapter 6 Crafting Effective Sentences and Paragraphs
Chapter 7 Writing Good-News and Neutral Messages
Chapter 8 Writing Bad-News Messages
Chapter 9 Writing Persuasive Messages and Proposals
Chapter 10 Researching and Writing Reports

Chapter 11 Creating the Right Type of Report
Chapter 12 Delivering Business Presentations and Speeches
Chapter 13 Using Interpersonal Communication Skills in Conversations and Meetings
Chapter 14 Communicating in the Job Search